Privacy Policy

Last updated: October 2026. This policy applies to all users of the Quilverynth platform and website operated by Quilverynth Ltd, 47 Thornfield Lane, Manchester, M2 3BQ, United Kingdom.

1. Who We Are

Quilverynth Ltd ("we", "us", "our") operates the Quilverynth digital platform and the website at quilverynth.uk. For any data-related enquiries, contact us at [email protected] or by post at the address above.

2. Information We Collect

We collect and process the following categories of personal data:

Contact information provided through the contact form or access request: full name and email address.
Request content: the message, request type and any additional information you voluntarily include in your submission.
Technical data: browser type, device type, IP address and pages visited, collected automatically when you visit the website.
Platform usage data: information about how you interact with the Quilverynth platform interface, including actions taken within the dashboard.

We do not collect payment information, card details or account credentials through any page of this website or the contact form.

3. How We Use Your Data

We use personal data for the following purposes:

To process and respond to access requests and general enquiries submitted through the contact form.
To deliver the Quilverynth platform and its features to confirmed users.
To provide user support and follow up on clarification requests.
To improve the platform and website based on aggregated usage data.
To comply with applicable legal obligations.

4. Legal Basis for Processing

We process personal data on the following legal bases under UK GDPR:

Contractual necessity: processing required to fulfil a request or provide the platform to a confirmed user.
Legitimate interests: responding to enquiries and improving the platform.
Legal obligation: where we are required by law to retain or process certain data.

5. Data Retention

Contact form submissions and access request data are retained for up to 24 months from the date of submission. Platform usage data is retained for up to 12 months. You may request deletion of your personal data at any time by contacting [email protected].

6. Sharing of Data

We do not sell personal data to third parties. We may share data with third-party service providers (for example, hosting and email services) who process data on our behalf under appropriate data processing agreements. We do not transfer personal data outside the United Kingdom without appropriate safeguards in place.

7. Your Rights

Under UK GDPR, you have the following rights:

Right to access: request a copy of the personal data we hold about you.
Right to rectification: ask us to correct inaccurate data.
Right to erasure: request deletion of your personal data in certain circumstances.
Right to restriction: ask us to limit how we use your data.
Right to data portability: receive your data in a structured, machine-readable format.
Right to object: object to processing based on legitimate interests.

To exercise any of these rights, contact us at [email protected]. We will respond within one month.

8. Cookies and Technical Data

The Quilverynth website may use essential cookies to maintain session state and website functionality. No advertising or third-party tracking cookies are used. Technical data collected during visits is used solely for security and platform improvement purposes.

9. Contact and Complaints

For any privacy-related questions or complaints, contact Quilverynth Ltd at [email protected] or by post at 47 Thornfield Lane, Manchester, M2 3BQ, United Kingdom. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

10. Updates to This Policy

We may update this privacy policy from time to time. The most recent version will always be available at quilverynth.uk/privacy.html. Material changes will be communicated to active platform users via their registered email address.